RankTech's V-Shop Platform as a Service is now live at First Texas Honda

RankTech’s V-Shop Platform as a Service is now live at First Texas Honda

By Anil P Kastuar | First Texas Honda,vshop, | January 3, 2022

We are happy to inform that our Vshop Platform as a Service (PaaS ) digital software product that we have been working on to launch and implement for automobile dealerships, christened as “Live Video Customer Engagement solution” is now live at FirstTexasHonda’s website and their digital channels (www.firsttexashonda.com) . This is first of its kind solution being implemented in USA by RankTech with Enghouse Vidyo.

The Solution allows FirstTexasHonda sales professionals, and management teams to meet and greet their prospective customers through seamless Live Video engagement solution powered by Vidyo. It intends to establish an immediate connection with online shoppers and increase conversion rates, appointments set/show ratios and eventually increase sales.

Some of the features include:

For customers:

Connect from any smart device and computer with FTH’s sales professionals
Connect with any Sales Rep. or See who’s online and Connect
Switch from computers to smart devices during the session
Get trade in vehicles appraised remotely
Schedule on demand video meeting sessions with sales professionals at their convenience
Invite others to the video session through sms and e-mail seamlessly while in a session
Receive live vehicle demonstrations
Share files and chat with a sales professional.

For salespeople:

Receive incoming video calls from customers
Establish HD and Full HD high quality live video sessions with prospective customers
Share screens at 30fps
Invite available sales managers or other associates to the video session for price negotiations, live trade appraisals…
Switch to cell phones, smart devices on the go and demonstrate vehicles at showroom or at parking lot
Receive scheduled video sessions from customers
- Join scheduled calls from dashboard
- Place customer on Hold, allowing them to watch promotional videos while waiting
- Speak to managers remotely while customer is on Hold

For managers:

Connect with customers via live video sessions and assist sales professionals
Appraise vehicles remotely and increase appointments set and show ratios
Monitor live calls, barge in calls, see status of sales professionals
Assign video meeting requests from customers to sales professionals
Review recorded sessions with a click of a button